• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎09-29-2022 05:27 AM

HP Recommended
Product: HP Spectre x360 - 15t-bl100 CTO
Operating System: Microsoft Windows 11

HP Spectre x360 - 15t-bl100 CTO

Processor Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz 1.99 GHz
Installed RAM 32.0 GB (31.9 GB usable)
System type 64-bit operating system, x64-based processor

Edition Windows 11 Home
Version 21H2
Installed on ‎2/‎20/‎2022
OS build 22000.1042
Experience Windows Feature Experience Pack 1000.22000.1042.0

 

My microphone is not working. However, all drivers are up to date, and I have completed the troubleshooting steps I have found on the HP website and also on Youtube videos. Can someone please help? 

1 REPLY 1

‎09-29-2022 05:36 AM - edited ‎09-29-2022 05:37 AM

HP Recommended

Hello @Rgleak 

Sorry to hear that you are having problems ... I would like to help you.

 

Let me check your current system configuration.

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/paste following key/value pairs:

 

System Model

System SKU ( equals HP product number (p/n) )

BIOS Version/Date

 

(2) Start Windows <Device Manager>

- Expand <Sound, video and game controllers>

--->>> Send screenshot

 

(3) Please report your results

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.