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‎09-29-2022 05:27 AM

HP Recommended
Product: HP Spectre x360 - 15t-bl100 CTO
Operating System: Microsoft Windows 11

HP Spectre x360 - 15t-bl100 CTO

Processor Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz 1.99 GHz
Installed RAM 32.0 GB (31.9 GB usable)
System type 64-bit operating system, x64-based processor

Edition Windows 11 Home
Version 21H2
Installed on ‎2/‎20/‎2022
OS build 22000.1042
Experience Windows Feature Experience Pack 1000.22000.1042.0

 

My microphone is not working. However, all drivers are up to date, and I have completed the troubleshooting steps I have found on the HP website and also on Youtube videos. Can someone please help? 

1 REPLY 1

‎09-29-2022 05:36 AM - edited ‎09-29-2022 05:37 AM

HP Recommended

Hello @Rgleak 

Sorry to hear that you are having problems ... I would like to help you.

 

Let me check your current system configuration.

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/paste following key/value pairs:

 

System Model

System SKU ( equals HP product number (p/n) )

BIOS Version/Date

 

(2) Start Windows <Device Manager>

- Expand <Sound, video and game controllers>

--->>> Send screenshot

 

(3) Please report your results

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