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09-29-2022 05:27 AM
Product: HP Spectre x360 - 15t-bl100 CTO
Operating System: Microsoft Windows 11
HP Spectre x360 - 15t-bl100 CTO
Processor Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz 1.99 GHz
Installed RAM 32.0 GB (31.9 GB usable)
System type 64-bit operating system, x64-based processor
Edition Windows 11 Home
Installed on 2/20/2022
OS build 22000.1042
Experience Windows Feature Experience Pack 1000.22000.1042.0
My microphone is not working. However, all drivers are up to date, and I have completed the troubleshooting steps I have found on the HP website and also on Youtube videos. Can someone please help?
1 REPLY 1
09-29-2022 05:36 AM - edited 09-29-2022 05:37 AM
Sorry to hear that you are having problems ... I would like to help you.
Let me check your current system configuration.
(1) Run msinfo32
- Select <System Summary>:
--->>> Copy/paste following key/value pairs:
System SKU ( equals HP product number (p/n) )
(2) Start Windows <Device Manager>
- Expand <Sound, video and game controllers>
--->>> Send screenshot
(3) Please report your results
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