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- HP Community
- Notebooks
- Notebook Audio
- Re: Laptop audio mute function
Create an account on the HP Community to personalize your profile and ask a question
12-16-2020 07:48 AM
I wipe my hdd and I install fresh windows 10 20h2 for my hp laptop. and i didn't download the drivers for my windows 10 20h2 version because hp support page doesn't have any drivers for my hp 15s-du1014tu driver. Finally Windows update automatically install all drivers for my laptop.
For my hp laptop, when i press the audio mute button on my keyboard then there is yellow colour light will indicate, but after I install the fresh windows 10 20h2 installation that yellow color light isn't working after windows driver installation. But in device manager all the device drivers are installed no any yellow mark.
So how to solve this issue?
Solved! Go to Solution.
Accepted Solutions
12-23-2020 12:07 PM
I reviewed your post and I understand that the mute led is not working.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you update the BIOS from the below link and check if it helps.
https://ftp.hp.com/pub/softpaq/sp107501-108000/sp107533.exe
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee
12-23-2020 12:07 PM
I reviewed your post and I understand that the mute led is not working.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you update the BIOS from the below link and check if it helps.
https://ftp.hp.com/pub/softpaq/sp107501-108000/sp107533.exe
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee
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