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HP Recommended
HP Envy 17-n100
Microsoft Windows 10 (64-bit)

Writing this question here because the original "Laptop making noise when power cord plugged in" has been closed. With 27000 views and no solution, seems a bit nonchalant to close right?

 

My laptop sometimes makes a 'beep-beep' or 'tick-tick' rhythmic noise. Sounds like static. It starts off slow then gets louder and faster. Lately it's been less rhythmic, less silence between the noise, and more continuous, like a bee buzzing. I've narrowed it down to using Sound and the Charger at the same time:

 

Example 1

- Play a movie with the sound up and power cord connected -> Static noise starts gradually then gets louder and faster.

- Play a movie with sound up and NO power cord -> no Static sound.

 

Example 2

- Browse to a site with embedded video ad. Ad plays on mute automatically (i.e. NO sound is coming out of the speakers), power cord connected -> Static noise starts gradually then gets louder and faster.

- Browse to a site with embedded video ad and NO power cord -> no Static sound.

 

Example 3

- Open instant messaging tool of your choice (e.g. MS Teams), new message received with sound notification on, power cord connected -> Static sound starts loud and fast, and gradually gets softer and further apart until it stops.

- Open instant messaging tool of your choice, new message received with sound notification on, power cord NOT connected -> No Static sound

 

Example 4

- Open Android emulator, power cord connected -> No Static sound

- Open camera app on emulator (no sound coming from speakers), power cord connected -> Static noise starts after few minutes.

 

Tried disabling the Bang & Olufsen features, cleaning out junk from drives, deep cleaning registry, resetting and eventually new Windows installation with latest drivers. Nothing's helped. Definitely a manufacturer's fault on the hardware.

1 REPLY 1
HP Recommended

@movo

 

Welcome to HP support community.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

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Thank you for visiting the HP Support Community.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.