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‎12-24-2022 08:51 AM

HP Recommended
Product: Pavilion Laptop
Operating System: Microsoft Windows 11

I have HP Pavilion Laptop. On the keyboard the volume mute works ok.

However the volume "plus" turn volume to 1 level only. The on screen slider goes all the way up to 100% but the volume is the same level throughout.

I can control the volume in a program like Netfix if I use the volume slider in that program.

I have un-installed from device manager my audio drivers and re-started but the problem is the same.

Any ideas please?

Thank you.

3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-24-2022 10:44 PM

HP Recommended

Now FIXED. Thanks to the best answer here..

https://h30434.www3.hp.com/t5/Notebook-Audio/Volume-from-internal-B-amp-O-speakers-always-maximum-vo...

View solution in original post

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3 REPLIES 3

‎12-24-2022 02:03 PM

HP Recommended

I just reinstalled the Realtek sound driver on my laptop.  My audio keys are functioning again.  Hope this works for you!

1 person found this reply helpful
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‎12-24-2022 03:07 PM

HP Recommended

How did you go about updating the driver? Was this a free download? 

Thanks

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‎12-24-2022 10:44 PM

HP Recommended

Now FIXED. Thanks to the best answer here..

https://h30434.www3.hp.com/t5/Notebook-Audio/Volume-from-internal-B-amp-O-speakers-always-maximum-vo...

Was this reply helpful? Yes No
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