Left side audio volume too low

[SamakshGupta]

Hello All, I recently purchased this laptop and for few days everything was working fine. Recently I noticed that the left side audio for my headphones is very low. Day before it was absolutely fine but suddenly this problem came. I also tried to play through speakers but from that also left side volume is very low.

I want to tell you that I was a part of Windows Insider Program and just uninstalled the pre-release from my Laptop on the same day on which I realized the error.

Also,  tried connecting my earphones also and still left side audio was felt low. I tried both of them in mobile and volume was same for both. The problem is with my laptop only.

Please help me with this issue asap.

Thank You

[praveen196 · Accepted solution]

@SamakshGupta Welcome to HP Community!

I understand that the left side of the volume is very slow.

I have a few steps you could perform to resolve the issue: 

Remove the audio drivers & Reinstall the original drivers 

Update the Audio drivers from the Official HP website for windows 10 (click on change on the top to switch between OS). 

Increase volume on playback device settings after setting your speaker as the default device. 

For more steps, follow a similar post on the HP forums: click here 

• Perform a hard reset 

• Reset BIOS to defaults 

• Run the Audio test from the HP PC Hardware Diagnostics (UEFI) 

• Update the BIOS 

• Reset your computer 

• Perform an HP System Recovery 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!