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‎08-24-2025 05:05 PM - edited ‎08-24-2025 05:08 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I am looking for Realtek HD Audio driver with Beats Audio support for my HP Envy 17 Laptop. It is an old laptop but audio never worked as expected (bad sound) despite having speakers with Beats Audio support.. 

My model number is F9M14UA#ABA

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-24-2025 06:51 PM

HP Recommended

Your notebook does not use the Realtek audio codec with Beats Audio.

 

It uses the IDT audio codec with Beats Audio.

 

Since there wasn't ever a 'real' W10 driver for your notebook (it was a re-badged W8.1 driver), that driver no longer works on the last few releases of W10.

 

So, the only suggestion I can offer would be to use the W10 IDT audio driver from a newer model notebook:

 

IDT High-Definition (HD) Audio Driver

 

6.10.6492.0

 

sp71886.exe

View solution in original post

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1 REPLY 1

‎08-24-2025 06:51 PM

HP Recommended

Your notebook does not use the Realtek audio codec with Beats Audio.

 

It uses the IDT audio codec with Beats Audio.

 

Since there wasn't ever a 'real' W10 driver for your notebook (it was a re-badged W8.1 driver), that driver no longer works on the last few releases of W10.

 

So, the only suggestion I can offer would be to use the W10 IDT audio driver from a newer model notebook:

 

IDT High-Definition (HD) Audio Driver

 

6.10.6492.0

 

sp71886.exe

1 person found this reply helpful
Was this reply helpful? Yes No
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