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‎09-07-2023 03:29 AM

HP Recommended
Product: HP Envy 17.3 inch Laptop PC 17-cw0000 (761Z0AV)
Operating System: Microsoft Windows 11

I have just purchased this laptop to replace an older HP Pavilion DV7. The problem I am seeing is a low audio output when using the USB Audio Codec. I am using the system for Amateur Radio use. I need the audio codec to supply audio to a software package (WSJT-X) The audio level is below 30db. I require around 60db to drive the program. Is there any way I can increase the audio level?

I have checked in settings and the audio codec is set to 100% but is greyed out so I cant adjust it.

The setup worked perfectly on my previous setup using Windows 10 Pro on the HP DV7. In fact the audio output was set at 65%. I am unsure if this is a hardware issue or Windows 11.

Any help with this would be appreciated.

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