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- HP Community
- Notebooks
- Notebook Audio
- Re: Low volume on speaker even if all sound settings are max...

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08-10-2020 02:35 AM
So I just found out recently that for some reason whenever I use my speaker it doesn't sound as loud as it should be, I don't know what caused the problem but I do know how the problem works, the first 20-30 seconds after I boot up my laptop and play an audio, it sounded normal and loud, but moments later the sound starts to gradually get lower and lower even though I didn't do anything to the volume settings, I don't have any type of software that affects my laptop's audio except OMEN Audio Control, I even uninstalled and reinstalled the Audio drivers, though the problem just keeps re-appearing out of nowhere. The audio on my headphones is fine though, nothing wrong with headphone's audio.
Solved! Go to Solution.
Accepted Solutions
08-12-2020 02:53 PM
Welcome to HP support community.
Update the Bios, chipset and audio drivers using HP Support Assistant.
Download and run the HP Support Assistant from this Link: Click here
HPSA will automatically search for all the latest drivers for your Notebook
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Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
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Click Check for updates and messages to scan for new updates.
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Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
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Click the update name for a description, version number, and file size.
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Select the box next to any updates you want to install, and then click Download and install.
Also ensure Windows is up to date.
Select the Start button, and then go to Settings > Update & security > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available
Let me know how it goes.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
08-12-2020 02:53 PM
Welcome to HP support community.
Update the Bios, chipset and audio drivers using HP Support Assistant.
Download and run the HP Support Assistant from this Link: Click here
HPSA will automatically search for all the latest drivers for your Notebook
-
Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
-
Click Check for updates and messages to scan for new updates.
-
Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
-
Click the update name for a description, version number, and file size.
-
Select the box next to any updates you want to install, and then click Download and install.
Also ensure Windows is up to date.
Select the Start button, and then go to Settings > Update & security > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available
Let me know how it goes.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
08-13-2020 12:05 AM
I tried using the HP Support Assistant's audio troubleshoot and first it didn't fix my audio problems, but right after i reattempt at uninstalling and reinstalling the audio driver, it magically got fixed, I guess the HPSA was the cure after all.