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HP Recommended

I'm having issues with the microphone. I have checked in Device Manager, and it's there. I have updated the drivers. I have done a strong reboot. I have run diagnostics. I have checked the permissions. The microphone is still not working. Could you please advise.

1 REPLY 1
HP Recommended

See if the microphone works in the UEFI components test.  if not, then there is a hardware fault.  I assume you are using the built-in microphone a not a 3.5mm or Bluetooth mic or headset.

 

Exact HP model or product ID?

 


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