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Solved!

Microphone isn't working because there AMD audio device is not plugged in

HP Recommended
Hp Envy x360 Ryzen 5
Microsoft Windows 10 (64-bit)

Hi, community,

  My microphone isn't working. I don't whether it is a driver issue or hardware issue? When I checked the device manager in Sound, video, and game controller tab "AMD Audio Device" has an exclamation this says there is some error in the AMD audio device. Could please someone suggest some solutions?

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HP Recommended

Hi:

 

See if my suggestion at the link below works for you. 

 

Haven't heard back from either of the other posts with the same issue...

 

https://h30434.www3.hp.com/t5/Notebook-Audio/HP-Envy-x360-No-microphone-Model-15M-EE0013DX/m-p/77080...

 

 

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HP Recommended

Thanks, Paul! This worked for me.

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HP Recommended

You're very welcome.

 

Thanks for letting me know.

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HP Recommended

Thank you Paul. I had spent some hours trying to source the issue with the Mic. You solution worked perfectly> 

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HP Recommended

You're very welcome.

 

Glad you found this discussion, and that it solved the non-working microphone problem.

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