Missing drivers for "BT Sideband device"

[milsimr]

Hello,

I've received one of these newer HP EliteBook 830 G7 laptops for reinstallation and I must say, it was nightmare to get it all together, using all kind of drivers; especially for sensors like Accelerometer and such (had to found older working driver for this one) and also for something, which is currently in Device Manager named as "BT Sideband device".

From what I've understood, for this device should work drivers for Intel Smart Sound Technology (so in the end, combo drivers for Realtek Audio + this Intel SST). However, drivers provided by HP on the download page specific for this laptop S/N do not work. I've already spent more then 4 hours on this issue and I must admit, I do not know how to proceed in this case.

BIOS and firmware should be the latest; installed update yesterday. Drivers from Intel website do not work as well. Current W10 build is 1809 (will update to 1909).

Any ideas? Btw, tried to follow on this one: https://h30434.www3.hp.com/t5/Notebook-Audio/850-G7-Audio-driver-BT-Sideband-device-missing/td-p/785... which is exactly the same issue, but the driver is being refused if I try to add it to the device manually.

[TryToDoMybest]

hello

download and install HP Client Management Scritp library on a PC. HP CMSL) , available here: https://hpia.hpcloud.hp.com/downloads/cmsl/hp-cmsl-1.6.2.exe

then adjust for Powershell set-executionpolicy to remote signed , in order to be able to run HP CMSL

you probably have a folder where you already saved the drivers, in any case let me explain you how to configure it as a driver repository.

example , the folder with driver is :  C:\830G7_drivers

opne powershell windows and execute:

cd C:\830G7_drivers

Initialize-repository

Set-RepositoryConfiguration -setting OfflineCacheMode -cachevalue Enable (needed for hpimageassistant offline)
Set-RepositoryNotificationConfiguration -server "smtp.youcompany.com" -username user_name@yourcompany.com -password "your Windows password" -from "softpaq-repo-sync@yourcompnay.com" -fromname "you can set your preferred name SOFTPAQ REPOSITORY NOTIFICATION"
Add-RepositoryFilter -platform 8723 -os win10 -osver 1809 -category driver (8723 is Sys ID for 830 G7)

Invoke-RepositorySync    (this command will download more softpaq if those already available are not enought)

once Invoke-RepositorySync  finished his job, optinally run Invoke-RepositoryCleanup to remove obsolete softpaq.

then install the drivers in this way , using hp image assistant . I have it in c:\swsetup\sp110416 link for HPIA https://hpia.hpcloud.hp.com/downloads/hpia/sp110416.exe 

in a CMD prompt windows or powershell run

C:\swsetup\sp110416\hpimageassistant.exe  /operation:analyze /silent /action:install /selection:all /category:drivers /noninteractive /offlinemode:C\830G7_drivers /reportfolder:C:\users\public\downloads /debug 

check in this folder if you see anything happening on the display :\users\public\downloads 

then check in users's downloads for a folder called HP Elitebook 830 G7 , where you have an html file reporting what has been installed. it worked for me with Windows 10 20H2.  

in half an hour I had Windows 10 + drivers installed.

bye