My Compaq Presario V5000 do not have any audio

[DIMGTAIII]

I don't know why no sound comes out my Compaq Presario V5000.

it comes with Windows7,i installed WindowsXP,i know on that ISO i used do not have any audio drivers,i search by a entire day and some hours for some audio driver.i got Conexant high definition audio driver but...

there's no sound coming out the laptop,it just work if i use a speaker.

i changed the configuration of the audio to come out from the laptop speakers, and it stills not working.

the seller said the audio is working.

it works very well,the computer i'm using now it's a Windows 10 with 8GB,the compaq run gta 3 and a lot of old games.

please if someone can awnser me i will be very gratefull.thanks 🙂

[Paul_Tikkanen · Accepted solution]

Hi:

If you are using XP SP2, you have to first install this driver.

Microsoft Universal Audio Architecture (UAA) Bus Driver for High-Definition Audio 

sp32646.exe

If you are running XP SP3, the above driver is not necessary.

There are two different Conexant audio drivers available for the v5000, and I don't know which one is the right one for your notebook:

So, here are the links to both of them:

Conexant AC-Link Audio Driver

sp34567.exe

Conexant High-Definition Audio Driver

sp33443.exe

If you are running W10 64 bit, there are no 64-bit drivers for the audio.

You would have to install W10 32 bit to get the sound to work and then you can't use all 8 GB of memory.

Conexant Audio Driver

sp35908.exe

Conexant AC-Link Audio Driver.

Same as the above driver for Vista or XP.

[DIMGTAIII]

 you're an angel, I was already getting worried thinking it was the speakers, I'll never forget your help. and if you work at HP, try to bring back that aesthetic of brick-thick laptops, there are still people who like that hehe, thank you very much Paul, I just have one more small problem...
I need the internet driver for XP on the Compaq V5000, if there's a wireless internet driver for it, that would be great, because my internet cable is way over there, on my old PC bench

[Paul_Tikkanen]

You're very welcome.

I just volunteer my time here and was glad to be of assistance to you.

If you post the hardware ID for the Wi-Fi adapter in the device manager, I will post the driver for it since I don't know what model Wi-Fi adapter HP installed in your notebook.

See this link for how to do that if you are not familiar with this kind of thing.

How To Find Computer Hardware Id Windows Xp - Livelaptopspec

[DIMGTAIII]

hmmm, let me see if I understand, I right-clicked on "ethernet controller", went to properties>details, in details, I selected the Hardware ID option, and some names appeared below like this:

PCI\VEN_14E4&DEV_4311&SUBSYS_1363103C&REV_01

PCI\VEN_14E4&DEV_4311&SUBSYS_1363103C

PCI\VEN_14E4&DEV_4311&CC_028000

PCI\VEN_14E4&DEV_4311&CC_0280

[Paul_Tikkanen]

Yep, that's exactly what I needed:

Below is the link to the Wi-Fi driver you need for the Broadcom Wi-Fi adapter:

Broadcom Wireless LAN Driver 

sp48616.exe

The above driver is newer than the one on your notebook's support page.

BTW, here is the link to your notebook's driver support page if you need any other drivers or software:

Compaq Presario V5000 Notebook PC series Software and Driver Downloads | HP® Support

[DIMGTAIII]

YESSS,that works,i put the password of my internet,it try to connect,and there is a red X above the connection,it says:disconected,protected by.....(something i cant read)

broadcom web adapter.

if you need a photo i can send using a old sony cybershot

[DIMGTAIII]

ah,it's the firewall,he are blocking the connection,i do not know how i solve it

[Paul_Tikkanen]

I don't know how to fix a problem like that either.

See if this link is of help to you:

Micro Center - How to disable Windows Firewall in Windows XP