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HP Spectre 13-af000 Laptop PC Series

My HP SPectre 360 speaker is not working on the righ tside. No sound. Help me fix it. Important! Please help me solve it. Ots very important for me.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Lubabah ,

 

Thank you for posting on HP Forums,

The Barachiel is at your service.

 

I understand you are in need of support,

I'll be glad to help you out, however, for an accurate solution I will need more details:

 

Have you attempted any steps on your own before posting on the HP Forums?

When was the last time it worked without these issues? 

 

In the meantime, please try the steps mentioned on this link: Click here

 

Please reply with the details for further assistance.

Eager to help!

Barachiel
I am an HP Employee

View solution in original post

5 REPLIES 5
HP Recommended

Hi @Lubabah ,

 

Thank you for posting on HP Forums,

The Barachiel is at your service.

 

I understand you are in need of support,

I'll be glad to help you out, however, for an accurate solution I will need more details:

 

Have you attempted any steps on your own before posting on the HP Forums?

When was the last time it worked without these issues? 

 

In the meantime, please try the steps mentioned on this link: Click here

 

Please reply with the details for further assistance.

Eager to help!

Barachiel
I am an HP Employee

HP Recommended

thank you. I have updated the BIOS. It works now. I did the troubleshoot but that wasn't fixing the problem. Probably it had something to do with the BIOS Update.

HP Recommended

Hi @Lubabah ,

 

Thank you for responding,

It's great to have you back 😉

 

Hurray!!! I'm delighted to hear that it's working! Feel free to reach out to us again. Have a great day. 🙂

 

 

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead. 

You've been great to work with and it has been a genuine pleasure interacting with you.

 

I hope both you and your product works great and remain healthy for a long time 😉

Barachiel
I am an HP Employee

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Brother I have the same problem please suggest me
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Hello. Your laptop needs a BIOS update. On the HP support icon with the questionmark logo, there are some updates available evry now and then. Do all the updates and after the restart, the speaker ahould work. Thats all I do every time my speaker stops working. It happens to my laptop everytime wheN BIOS update that is required.
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