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‎12-14-2014 04:30 AM

HP Recommended

Hi,

 

After i installed windows 8.1 64 bit on my device, the audio beats control doesn't appear and i don't know if it's working properly or not, and i don't know if it's built in the original speakers.

 

My Device: HP Pavillion 15-p150ne

OS: Windows 8.1 64 bit

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-14-2014 04:45 AM

HP Recommended

Hi,

 

Download and install the Realtek HD Audio driver on the following link - this will also reinstall the Beats interface.

 

http://ftp.hp.com/pub/softpaq/sp67001-67500/sp67289.exe

 

When the installation has completed, restart the notebook.

 

Regards,

 

DP-K

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
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Windows Insider MVP

View solution in original post

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4 REPLIES 4

‎12-14-2014 04:45 AM

HP Recommended

Hi,

 

Download and install the Realtek HD Audio driver on the following link - this will also reinstall the Beats interface.

 

http://ftp.hp.com/pub/softpaq/sp67001-67500/sp67289.exe

 

When the installation has completed, restart the notebook.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No

‎12-14-2014 05:52 AM

HP Recommended

thnx alot david, it helped alot, and the problem is solved

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‎12-14-2014 05:55 AM

HP Recommended

Hi,

 

You're welcome and good to hear it's Ok :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No

‎10-17-2016 08:32 AM

HP Recommended

My beats Audio control panel disappeared also.

 

 I installed the link suggested but it did not bring back my Beats... Of course it's been a couple years, so it was a long shot to begin with.  Does anyone have any new suggestions please?  

@DavidPK wrote:

Hi,

 

Download and install the Realtek HD Audio driver on the following link - this will also reinstall the Beats interface.

 

http://ftp.hp.com/pub/softpaq/sp67001-67500/sp67289.exe

 

When the installation has completed, restart the notebook.

 

Regards,

 

DP-K



Was this reply helpful? Yes No
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