My mic is lower quality than my last PC

[hiimvibin]

I just got a Omen 25L, but my mic (Razer Seiren Mini) sounds a lot worse than it did in my old computer. I've tried every port on the computer. Can anyone help?

[Max3Aj]

@hiimvibin, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

If your Razer Seiren Mini microphone sounds worse on your new Omen 25L compared to your previous PC, there are a few things we can check and adjust to improve the audio quality:

Check USB Port Type

• Ensure you're plugging the mic into a USB 3.0 port (usually blue inside) for optimal performance.
• Avoid using USB hubs or front panel ports initially, try a direct connection to a rear USB port.

Update Audio Drivers

• Go to the HP Support page and enter your Omen 25L model number.
• Download and install the latest Realtek Audio Driver or any chipset drivers available.

Set the Microphone as Default

• Right-click the sound icon in the taskbar → Sounds → Recording tab.
• Select Razer Seiren Mini, click Set Default, then Properties.
• Under the Levels tab, ensure the mic volume is at 100.

Disable Audio Enhancements

• In the same mic Properties window, go to the Enhancements tab (or Advanced tab if Enhancements is missing).
• Check "Disable all enhancements" or uncheck any active enhancements.
• Also, set the default format to 44100 Hz or 48000 Hz (CD/DVD quality).

Check Windows Privacy Settings

• Go to Settings → Privacy → Microphone.
• Ensure microphone access is enabled for apps and Windows.

Update Windows and BIOS

• Make sure your system is fully updated:
  • Windows Update: Settings → Update & Security → Windows Update.
  • BIOS Update: Use HP Support Assistant to check for BIOS updates.

Test with Another PC

• If possible, test the mic on another PC again to confirm the issue is not with the mic itself. 

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support 

[hiimvibin]

I did everything you listed and the quality is still worse than before. I tried the mic in my laptop and the quality is fine. What else can I do?

[Max3Aj]

@hiimvibin, Thanks for the update, and I appreciate you trying all the steps. Since your Razer Seiren Mini works fine on your laptop but not on the Omen 25L, we can narrow this down to a system-specific issue. Here are some advanced troubleshooting steps to try next:

Check USB Power Settings

Sometimes USB ports on desktops can limit power to devices, affecting performance.

• Go to Device Manager → expand Universal Serial Bus controllers.
• Right-click each USB Root Hub → Properties → Power Management tab.
• Uncheck “Allow the computer to turn off this device to save power.”

Try a Powered USB Hub

Even though the mic works on your laptop, the Omen 25L might not be supplying enough consistent power to the mic. A powered USB hub (with its own power supply) can help stabilize performance.

Use Razer Synapse or Companion Software

If you haven’t already, install Razer Synapse or any companion software for the Seiren Mini:

• Razer Seiren Mini Support Page
• Check for firmware updates or mic-specific settings.

Test with a Clean Boot

To rule out background software interference:

• Press Win + R, type msconfig, and hit Enter.
• Under the Services tab, check Hide all Microsoft services, then click Disable all.
• Go to the Startup tab → Open Task Manager → disable all startup items.
• Restart your PC and test the mic again.

Reinstall USB Controllers

• In Device Manager, under Universal Serial Bus controllers, right-click and uninstall each USB controller.
• Restart your PC, Windows will reinstall them automatically.

Try a USB Audio Interface (Optional)

If none of the above works, consider using a USB audio interface or external sound card. These often provide better power regulation and audio processing than onboard USB ports.

I hope this helps!

If my response resolves your issue, please click “Accepted Solution” to help others find the answer. Also, don’t forget to click the “Yes” button to say thanks!

Take care and have a great day.

Max3Aj

HP Support