cancel
Showing results for 
Search instead for 
Did you mean: 
dylan1953
New member
2 1 0 0
Message 1 of 4
206
Flag Post

Need headset to speak in audivisual platforms like Skype and Zoom

HP Recommended
Notebook G71-340US
Microsoft Windows 10 (64-bit)

When I connect via HP Notebook with apps like Skype and Zoom, I need a headset to communicate, because although I can hear the incoming audio perfectly well, I cannot provide outgoing audiio to those I'm connected to without an external device like a microphone or headset, though I've noticed that the others I'm talking to don't seem to need this. Can you tell me how I can configure my audio so that I can speak into the computer to the people I'm connected to without the aid of a headset or microphone? Thanks. Dylan1953 

3 REPLIES 3
The_Fossette
HP Support Agent
HP Support Agent
29,155 29,127 1,957 2,602
Message 2 of 4
Flag Post
HP Recommended

@dylan1953,

 

Welcome to the HP Support Community!

 

I recommend you follow the below steps to turn on the microphone on the computer.

  1. Go to Windows Settings by using shortcut Win+I and click on Privacy tab.
  2. Select Microphone from the left panel and turn it ON.
  3. You can also choose the apps you want to use your Microphone.

If you continue facing the issue, I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/document/c03421813

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
dylan1953
Author
New member
2 1 0 0
Message 3 of 4
Flag Post
HP Recommended

The suggested shortcut command did not open Windows Settings. I eventually found Windows Settings through Cortana and entered Privacy in the Search box. I then selected Microphone, but it was displayed as already in the "on" position. Fuirthermore, although Skype appears as one of the apps, Zoom (which I need more than Skype), does not, so I can't turn on the microphone setting for that app. Please advise. 

Dylan1953

Was this reply helpful? Yes No
The_Fossette
HP Support Agent
HP Support Agent
29,155 29,127 1,957 2,602
Message 4 of 4
Flag Post
HP Recommended

@dylan1953,

 

I recommend you follow the steps in the below article and check.

 

https://support.hp.com/us-en/document/c03421813

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation