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05-25-2020 05:46 AM
- Product Name: HP ENVY 15-j050tx Notebook PC
- Model No: F2C67PA
Purchased: November 2013
Factory default OS preinstalled: Windows 8 (64 bit), later upgraded to Windows 8.1 (64 bit)
Current Operating System: Windows 10 Home (64-bit) Version: 1909
- BIOS version: F.69
- Processor Type: Intel(R) Core(TM) i7-4702MQ CPU @ 2.20GHz
- Total Memory (RAM): 16GB
- Video Graphics: NVIDIA GeForce GT 750M (2 GB DDR3 dedicated)
Please refer to this link as well: https://h30434.www3.hp.com/t5/Notebook-Audio/Need-quot-IDT-High-Definition-HD-Audio-Driver-quot-for/...
I noticed the audio levels of my notebook slightly reduced when compared to the previous versions of Windows 10.
Sp71886.exe audio was working well with version 1903, but after updating to version 1909, I noticed the sound level to be slightly low. Is there an update to sp71886 which can hear the audio better in version 1909?
The last post which I've made was about a year ago which I got help from @Paul_Tikkanen,
Please let me know.
Thank you in advance.
05-25-2020 10:24 PM - edited 05-25-2020 10:27 PM
Can you mention the harware device ID number of the IDT High Definition Audio Codec device on your HP laptop?
Visit this site on how to obtain the hardware ID number of a device in Device Manager:
the latest IDT audio driver made was 6.10.6504.0 but it may not be compatible with your HP 15-j050tx laptop unless I know the hardware ID number of the IDT audio device.
05-26-2020 05:12 PM
ok, here are the following IDT audio drivers to try out on your laptop that are compatible with HWID "HDAUDIO\FUNC_01&VEN_111D&DEV_76E0&SUBSYS_103C1967&REV_1003"
v6.10.6493.0 - sp65010
v6.10.6495.0 - sp64681
v6499 to v6504 do not support that HWID
hope these help. good luck!
06-01-2020 02:28 PM
Thank you for your reply and sorry for my late response.
I tried searching with my Hardware ID in google search and it returned with a couple of search results.
An interesting article popped up, https://www.driveridentifier.com/scan/download.php/download/1277192310/80869F9498B24527BDDA1BE95EB2F...
From what I analyzed on the above link, it seems:
v6.10.6493.0 - sp65010 (does not support Windows 10)
v6.10.6498.0 - sp65008, sp65012 & sp65196 (does not support Windows 10)
The only version to support Windows 10 is v6.10.6495.0 - sp64681.
Can you verify from the link given above and check whether it is true.