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‎09-22-2022 05:30 AM

HP Recommended

All BIOS Settings without the security section:

 

Swiftblade_0-1663846050201.png

 

Swiftblade_1-1663846091489.png

 

Swiftblade_2-1663846131917.png

 

And meanwhile I ran the system board test and got the following results:

 

Swiftblade_3-1663846210308.png

 

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‎09-22-2022 06:01 AM

HP Recommended

Hello @Swiftblade 

 

Our options are exhausted...

 

(1) Backup <all> personal data (documents/pictures/videos etc...) to external USB hard drive

 

(2) Clean install Windows 11

Download Windows 11 (Current release: Windows 11 2022 Update l Version 22H2)

--->>> Create Windows 11 Installation Media

 

(3) Please report your results

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‎09-22-2022 06:04 AM

HP Recommended

I installed a legal copy of Windows 10 myself just yesterday, how can upgrading to Windows 11 possibly solve my issues ?

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‎09-22-2022 06:08 AM - edited ‎09-22-2022 06:08 AM

HP Recommended

Hello @Swiftblade 

 

Use <Windows 11 Installation Assistant> instead of <Create Windows 11 Installation Media>

 

ub6424_0-1663848440233.png

 

1 person found this reply helpful
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‎09-22-2022 06:41 AM

HP Recommended

Surprisingly this solved my issue, thank you very much !

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‎09-22-2022 06:43 AM

HP Recommended
@Swiftblade wrote:

Surprisingly this solved my issue, thank you very much !

Dear @Swiftblade 

You're welcome !

 

Create Windows system <restore point> to save the current "stable" state

How to Create a System Restore Point on Windows 10 or Windows 11

 

Good luck

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‎10-09-2022 12:29 PM

HP Recommended
@ub6424 wrote:

Hello @Swiftblade 

 

"device not found" ...

 

Please send pictures of < all > BIOS settings

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