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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Audio
- Re: No Audio through Bluetooth Devices
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03-23-2019 08:11 AM
My various bluetooth audio devices (JT Labs JBUDS Pro, JBL Everest 300 Headphones and Sony SRX-11 Speaker) will pair and connect. However, no audio plays through the devices. When I first pair the JBUDS Pro, it will play 2-3 seconds of audio and cut out, 5 seconds after that it will play 2 beeps, then nothing until it shuts off from lack of activity. These devices work fine on other devices (Fire Stick, phone, tablet). I have uninstalled and reinstalled the Mediatek bluetooth driver multiple times with the same results. Same for the Realtek HD Audio drivers. Audio plays fine through the built in speakers and headphone jack. Troubleshooting (Windows and HP) cannot identify the problem. I am out of ideas.
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Accepted Solutions
04-08-2019 07:17 AM
I finally came to the conclusion that the onboard bluetooth was not functioning properly. So, I disabled it in Device Manager and bought a $6 USB bluetooth adapter and it is working flawlessly with all my bluetooth devices. So we can consider this case closed.
04-08-2019 07:17 AM
I finally came to the conclusion that the onboard bluetooth was not functioning properly. So, I disabled it in Device Manager and bought a $6 USB bluetooth adapter and it is working flawlessly with all my bluetooth devices. So we can consider this case closed.
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