Solved: No output device found after Windows 11 upgrade - HP Support Community

Camposlaw · ‎02-07-2023

After upgrade to OS windows 11 my Bang & Olufsen device was not found. Any downloads?

Prométhée · ‎02-09-2023

hi

sorry where does the driver come from, you say you found it on the desktop??
re-read my answer, the link given, try the driver here, it's not the same version
unfortunately, I can't tell from the given image if it's just a driver error, or if hardware..

If that doesn't work I'm afraid it's possible to try reinstalling windows 10

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users

please click on the accept as solution button if message provided an answer to the problem

Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------

View solution in original post

Prométhée · ‎02-08-2023

hi

give screenshots, settings, device manager, wherever it comes to audio!

How to capture an image, and s...

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users

please click on the accept as solution button if message provided an answer to the problem

Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------

Camposlaw · ‎02-08-2023

Camposlaw · ‎02-08-2023

Sorry I was trying to combine my responses and instead it doubled up on all the photos!

Prométhée · ‎02-08-2023

problem, there I see a multitude of different audio devices, it would be nice to remove them
then i only see intel option, driver, for audio via hdmi normally..

see in the given link

Solved: No Audio Device is Installed - OMEN Laptop 15-ek0503na - HP Support Community - 8433361
according to the product page you should have realtek audio..

https://support.hp.com/us-en/drivers/selfservice/hp-spectre-13-aw0000-x360-convertible-pc-series/291...

do you remember if with windows 10 there was realtek audio
can you find it somewhere in the device manager or not at all?

what happens if you install the drivers used in the link given here?

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users

please click on the accept as solution button if message provided an answer to the problem

Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------

Camposlaw · ‎02-08-2023

I did have realtek and then it disappeared. I'm not sure how to look for it but I haven't seen it anywhere since I noticed it disappeared. Ok so I will delete all audio devices and try the link you sent

Camposlaw · ‎02-08-2023

Do I delete the stuff under other devices, or just under sound?

Prométhée · ‎02-09-2023

I'm talking here just about audio devices Bose color Jabra The beats TikiTunes
unless they are not connected?

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users

please click on the accept as solution button if message provided an answer to the problem

Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------

Camposlaw · ‎02-09-2023

Deleted all those devices and I see that Intel High Def Audio has an error next to it. Also I found Realtek drivers on my desk top and tried to install them and that did not work

Prométhée · ‎02-09-2023

hi

sorry where does the driver come from, you say you found it on the desktop??
re-read my answer, the link given, try the driver here, it's not the same version
unfortunately, I can't tell from the given image if it's just a driver error, or if hardware..

If that doesn't work I'm afraid it's possible to try reinstalling windows 10

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users

please click on the accept as solution button if message provided an answer to the problem

Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------

No output device found after Windows 11 upgrade

Create an account on the HP Community to personalize your profile and ask a question