No sound from external logitech speakers

[Charmstep]

No sound from external logitech speakers 

[Max3Aj]

@Charmstep, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

Let's work together to get your Logitech external speakers working with your HP Notebook.

Check Physical Connections

• Ensure the Logitech speakers are powered on and properly connected to the correct audio jack (usually green) on your notebook.
• If using USB-powered speakers, confirm they are securely plugged into a working USB port.

Set Speakers as Default Playback Device

1. Right-click the speaker icon in the taskbar and select "Sounds" or "Sound settings".
2. Under Playback, look for your Logitech speakers.
3. Right-click them and choose "Set as Default Device".
4. Click OK to apply.

Check Volume Levels

• Make sure the volume is turned up on both the notebook and the external speakers.
• Also check the Volume Mixer (right-click speaker icon > Open Volume Mixer) to ensure no app is muted.

Update Audio Drivers

• Visit HP’s support site to download the latest audio drivers for your notebook: Official HP® Support
• You can also use HP Support Assistant to automatically detect and install updates: HP Support Assistant | HP® Support

Test with Another Device

• Try connecting the Logitech speakers to another device (like a phone or another PC) to confirm they are working properly.

Run Windows Troubleshooter

1. Go to Settings > System > Sound.
2. Scroll down and click "Troubleshoot common sound problems".
3. Follow the on-screen instructions.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support