Normal Headphones dont fit into Audio Jack

[SJP1997]

Just recently bought this laptop and I tried to fit my Iphone headphone into the audio jack but for some reason it doesn't fit! I've never had this issue before with any other laptop. It's extremely frustrating as I need my headphones for my work.

Why can't I  use regular headphones? Do I have to buy special HP headphones? Or is this just a defect with my laptop?

Please give some clear suggestions 

[A4Apollo]

Hi! @SJP1997, Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!

I understand you have issues connecting headphones to the headphone port on your laptop.

Don't worry I'll try to help you out.

Did you make any hardware or software changes on your PC?

Have you tried checking with different headphones?

As you mentioned you are unable to plug the headphones into the headphone port on your laptop.

The headphone size supported on HP PC's are 3.5mm.

Hope you are using the same size of headphones, also check inside the headphone port on the laptop if it has anything stuck inside and clean the port.

Lastly, try your headphones on another PC, iPod, or audio device to make sure the headphone jack is correct. If it works in everything else there is most likely something blocking the jack or you are connecting it to the wrong port.

If the issue still persists after trying out the steps it is a hardware issue with your laptop. Please contact HP support for service options.

Link to contact HP.

If the solution provided worked for you, please mark accepted solution for this post.

Hope to hear from you soon!

Have a great day! 🙂

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[BrianBaru]

It's not the jack siize that is the issue, its that the side of the laptop is angled preventing full insertion of the jack.  All I get is mono