• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP OMEN
Microsoft Windows 10 (64-bit)

After I did what this thread suggested https://h30434.www3.hp.com/t5/Notebook-Audio/Lost-audio-after-Windows-10-update/m-p/6459290#M90294 my laptop is now running like a drunken turtle. Can't even open Chrome. Why is this happening?

1 REPLY 1
HP Recommended

Hi:

 

I have to ask...why would you use that post that was for a notebook that is about 10 years older than yours?

 

Your notebook has a totally different version of the audio system.

 

That fix will not work for your notebook.  It only worked for the HP G60 model series, which you don't have.

 

I highly recommend that you go back and change the msconfig settings back to the way they were.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.