Problem with audio after Windows update

[Chiara25]

Hi,

Yesterday night I updated my PC with the last version. This morning the audio from the speakers did not work (it was very low and the noise came out with a lot of interferences). The problem is not present if I use my headphones.  My pc is an HP 15-DW1069NL.

I already did a an automatic audio check but nothing changed.

Can a windows update compromise the audio? Can anybody help me?

Thanks in advance 

[benedetto90]

i have a similar issue.
after updating to windows 11 my audio system isn't working anymore.

plus, my system audio device (realtek) is somehow disappeared and now the system recognize just some bluetooth headphones that sometimes i use on my notebook.
anybody can help?

[ub6424]

Hello @Chiara25 and @benedetto90 

Sorry to hear that you are having problems ... 

This guide repairs a graphics driver:

https://www.lifewire.com/how-to-roll-back-a-driver-in-windows-2619217

=> You will of course need to do this to fix your audio device <=

Please report your results

best regards

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