Probook 650 G1 low sound volume

[billvh]

I have very low audio, if there is any noise, I can't hear. I have updated the drivers, all it has is High Definition Audio, no Realtek or any other advanced sound. Is there anything that would help? I have enabled enhancements, and no help at all.

[Paul_Tikkanen]

Hi:

Your notebook has the IDT HD audio chip, so the Realtek audio driver won't work.

The only suggestion I can offer would be to try this W10 IDT audio driver from a different model HP business notebook.

Restart the PC after installing the driver.

6.10.6492.0 Rev.A

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71886.exe

The above driver worked on my HP 350 G1 business notebook, which had the same issue as yours...generic HD audio driver with low sound.

When I installed the driver, it set the PC's headphones as the default, so I initially assumed it had no sound.

So, if the driver installs, and that happens to you too, go to the windows control panel>hardware and sound>sound>manage audio devices and set the PC speakers as the default.

[billvh]

It didn't install, said there was no matching hardware.

[erty1985]

did you find the solution??

[erty1985]

i have the same issue