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‎02-12-2019 06:06 AM

HP Recommended

Hi, i am also having problems with the latest Realtek driver update on windows 10. So with the old realtek driver i get static but with the updated one i don't get static but the static-free driver (latest) has less features to it e.g. enhancements?

1 REPLY 1

‎02-13-2019 02:06 PM

HP Recommended

@jahanzaib27,

 

Welcome to HP Support Forums!

 

I understand you need assistance with the audio drivers for your HP Product. Don't worry I'll be glad to help you.

 

To provide you with an accurate solution, I'll need a few more details:

What is the product number of your HP Product? Use this link to find it:  https://support.hp.com/in-en/document/c03754824  (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).

Have you tried to use a headphone and check if the issue persists.

Did you try to run any test on the Audio from F2?

Have you tried to update the Bios on your PC? Most of the times updating the Bios does help in resolving these issues.

 

Could you please respond to this post with the details so that I can provide you with accurate steps which should help you resolve this issue.

Eagerly waiting for your response!

Regards,

Jeet_Singh
I am an HP Employee

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