Regarding sound mute button indicator

[Gaurav112233]

LED indicator of sound mute button has stopped working all of a sudden. Caps Lock indicator is working well, only sound button indicator is not working but the button is working well, I can still mute or unmute the sound by pressing this button. Kinldy do the needful.

[DavidPK · Accepted solution]

Hi,

Try the following.

Download the Realtek HD Audio installer on the link below and save it to your Downloads folder.

https://ftp.hp.com/pub/softpaq/sp82001-82500/sp82196.exe

When done, hold down the Windows key and press R

Into the Run window, type devmgmt.msc and hit enter.

In Device Manager, expand Sound, Video and Game Controllers.  Right click the Realtek device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.

When complete, restart the notebook.

When windows has reloaded, open your Downloads folder, right click on the Realtek installer and select 'Run as Administrator' to start the installation.  When this has completed, restart the notebook again and let windows fully load for a few minutes before checking the function of the mute led.

Regards,

DP-K

[Gaurav112233]

Thanks DavidPK(DP-K).

It worked well.  Mute button LED indicator is working well. Thanks for the support.

[DavidPK]

You're welcome

All the best,

DP-K

[ItsFred1]

Your solution worked great ... Very idiot proof (me) instructions .... THANKS!