Right speaker makes a very loud crakling noise when audio is activated

[Eugenio7]

The bottom facing right speaker of my Spectre x360 suddenly started making a loud crackling noise as soon as audio is turned on ( sometimes randomly as well). The only way to stop it is to stop audio reproduction or inserting a headphone.
Is it a hardware issue or could it be a software issue? How can I fix it? Audio is now unusable.

[asmita6658]

Hi @Eugenio7

Welcome to the HP Support Community. I'd be happy to assist you with the audio issue. 

Please try these steps - 

Step 1 Run Audio troubleshooter -

1) In Windows, type "Find and fix audio" into Search, or right-click the speaker icon on the taskbar and select Troubleshoot sound problems.

2) Select Find and fix audio playback problems or Find and fix audio recording problems from the Search results.

Step 2 Re-install the Audio drivers -

1) In Windows, search for and open Device Manager.

2) Double-click Sound, video and game controllers.

3) Right click on the Audio drivers and click on uninstall.

4) Restart the computer.

Also, try updating the computer - 

Step 3 Windows Updates -

1) In the search box, type and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

Step 4 HP Support Assistant Updates -

1) In the search box, type and open HP Support Assistant.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

Run the audio test - 

1) Shutdown the computer. 
2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears. 
3) Press F2 once. 
4) Go to Component test. 
5) From the list, run the Audio. 

If the hardware is fine, try re-installing the operating system. Back-up the data and try these steps - Using the HP Cloud Recovery Tool 

Hope this helps! Keep me posted. 

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Have a great day!