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‎04-27-2021 09:43 PM

HP Recommended
Product: OMEN Laptop - 15-ek0018tx
Operating System: Microsoft Windows 10 (64-bit)

Whenever I shut down my pc it says "Realtek audio admin background is preventing shutdown" and after a few seconds the pc shuts down. This appears everytime I shut down my pc, even when i start the pc and then immediately shut it down without opening anything ,it still says tht its preventing shutdown.I do not know what is causing this problem.

5 people had the same question
2 REPLIES 2

‎04-27-2021 11:25 PM

HP Recommended

I've ever faced this issue as well.... but after updating Windows, Bios, and driver,,, the issue was resolved by itself....

Sent from OMEN 15 en-0013ax
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‎05-11-2021 07:15 AM

HP Recommended

I am having same issue after last updates

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