SOUND ERROR

[FEMOLASY]

I JUST INSTALL MY SYSTEM AND SOUND IS NOT INSTALL I NEED THE SOUND DRIVER

[Raj_05]

Hi @FEMOLASY,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

To resolve the sound driver issue on your HP laptop, follow these steps.

Identify Your Laptop Model:

• Open the Device Manager by pressing Windows + X and selecting Device Manager.
• Expand the Sound, video and game controllers section to find your audio device.

Download the Driver:

• Go to the HP Support website.
• Enter your laptop’s model number and navigate to the Drivers & Software section.
• Download the latest audio driver for your operating system.

Install the Driver:

• Run the downloaded driver file and follow the on-screen instructions to install it.
• Restart your laptop if prompted.

Update Drivers (If Necessary):

• If the issue persists, return to Device Manager, right-click on your audio device, and select Update driver.
• Choose Search automatically for updated driver software and let Windows find and install the driver.

Check Sound Settings:

• Right-click on the sound icon in the taskbar and select Open Sound settings.
• Ensure the correct output device is selected and that the volume is up.

If you have the serial number, you can share it here, and I might be able to guide you further!

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support