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‎02-02-2023 10:19 PM

HP Recommended
Product: Probook X360 435 G8
Operating System: Microsoft Windows 11

I am having the same issue

https://h30434.www3.hp.com/t5/Notebook-Audio/Set-Audio-Sample-Rate-on-Realtek-Audio/td-p/8325424

and https://h30434.www3.hp.com/t5/Notebook-Audio/Set-Audio-Sample-Rate-on-Realtek-Audio/td-p/7209271

and countless others are having on my PB 435 G8. I need to be able to set my audio device to 16/44.1khz to use certain software. On Windows 10 I was able to roll back to a generic driver and disable Windows Update's automatic driver installation, however on Windows 11 the default driver is already broken so I have nothing to roll back to. Why is the audio format locked to 16/48khz on recent HP laptops? I understand this is the native sample rate of the HD Audio hardware, and usually anything else sent to the Windows mixer is resampled to 48k in software before being sent to the HDA chip, but I don't understand why this has been disabled. I have disabled any spacial audio junk (why does that exist?), tried with and without hardware acceleration on. No dice. Yes I've also tried the latest drivers from the HP site. Every computer I've ever owned has had this ability, including laptops from other vendors that are of similar age. Seems to just be an HP problem. Was this some kind of hasty bugfix? Resampling wasn't working right so HP or realtek just turned it off? Well it breaks software, so that's no excuse, and it was working fine for me so I want it back dangit! And no i'm not willing to roll back to Windows 10 either.

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