Sound fading ... tried everything

[KazzaP]

Hi

Had laptop since March and was working brilliantly until last week, when after a few seconds sound fades. Have checked everything, drivers updated etc. Troubleshooter says there is nothing wrong with it.

AI helpdesk is no help at all.

Any ideas gratefully received.

Thank you

[sandytechy20]

@KazzaP

Welcome to the HP support community.

• Windows Audio is a Windows service that manages audio for Windows-based programs. If at all this service is stopped due to any reason, audio devices will not function properly.  
  To fix audio services, open the run command and launch services.msc.  

• In the services window search for Windows Audio and right-click on it to select Start to start the audio service. 

• And ensure the Startup Type is set to Automatic. 

• Click Apply and OK. 

Restart the computer and check if it works. 

If the issue persists, try the steps mention on this link: Click here. 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.