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HP Recommended
pavilion 15-cc183cl
Microsoft Windows 11

After around 10-20 seconds, I think the audio goes idle, and then when sound starts playing, it takes a few seconds to wake. I had fixed the problem thanks to this post but after a recent Windows update, I noticed the problem reappeared. So I went to redo the fix, and the values had been set back to default, so I changed them, but the problem is still happening.

1 REPLY 1
HP Recommended

@kidneybean

Thank you for posting on HP Support Community.
 

Don't worry! We are in your corner.

Run Audio Check in HP Support Assistant to make sure that the audio device is functioning properly.

  1. Go to HP Support Assistant to download and install the HP Support Assistant software, if it is not already installed on your computer.

  2. In Windows, search for and open HP Support Assistant.

  3. On the My Dashboard tab, click Fixes & Diagnostics.

    Click Troubleshooting and fixes in the My notebook pane

  4. Click Audio Check in the One click fixes section.

  5. Click Next, and then wait for the audio test to complete.

    Clicking Next to start the Audio Check

  6. Review the test results on the audio and microphone diagnostic results sections, and then click Test Audio.

    Reviewing the audio test results, and then clicking Test Audio

  7. If the sound is not heard correctly, click Unable to Hear Audio and then follow the on-screen instructions.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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