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‎10-11-2018 08:24 AM - edited ‎10-11-2018 08:39 AM

HP Recommended
Product: HP Notebook 15-bs180tx
Operating System: Microsoft Windows 10 (64-bit)

My Laptop: HP Notebook 15-BS180tx

 

Hello,

Today there was a windows update so i updated it. After that sound was not working, so i install Realtek HD audio drivers from hp website. After that Sound is working but the Sound quality is very bad compared to how it was before.

 

And also "HP Audio Control"  disappeared.New Bitmap Image.jpg. Please help me how to installed "HP Audio Control"

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-11-2018 09:46 AM

HP Recommended

I finally make it work

 

Here is what i did

 

1) There was no Audio so i Installed Drivers from hp website, I installed and restarted

2) Now sound was working but sound Quality was very bad

3) Also Audio Control software was missing

New Bitmap Image.jpg

4) So when it installed it extracted some folder so i went there

Screenshot (146).png

5) Then i Installed this Driver

Screenshot (147).png

 

That's all now sound is working and also sound quality is Amazing

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎10-11-2018 09:46 AM

HP Recommended

I finally make it work

 

Here is what i did

 

1) There was no Audio so i Installed Drivers from hp website, I installed and restarted

2) Now sound was working but sound Quality was very bad

3) Also Audio Control software was missing

New Bitmap Image.jpg

4) So when it installed it extracted some folder so i went there

Screenshot (146).png

5) Then i Installed this Driver

Screenshot (147).png

 

That's all now sound is working and also sound quality is Amazing

Was this reply helpful? Yes No

‎06-14-2019 02:19 AM

HP Recommended

After updating my Probook 430 g6 from W10 1809 to 1903 I ran into the same issue. How can I fix it?

Was this reply helpful? Yes No
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