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‎09-03-2017 11:17 AM

HP Recommended

Chimmey, at 2 weeks old laptop, and by the way i like very much except for the sound problem, i think is better for me to

just return at costco, for a full refund.

 

to send back for service, will take many days plus shipping cost etc.

 

i will call them to see my options, but for sure to send back i dont think so.

 

Any way i want to thank you for your effort helping us

 

Estuardo

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‎09-03-2017 11:30 AM

HP Recommended

Thanks for the reply. Please do contact the store of purchase or contact our phone support to check on the service options available.

 

Keep me posted. 

Chimney_83
I am an HP Employee

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