• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎06-28-2025 08:17 AM

HP Recommended
Product: HP 245 G7 Notebook PC
Operating System: Microsoft Windows 11

Hi,

 

I have a HP 245G7 with preinstalled windows10. As part of some windows update, I updated this to Windows 11.

 

After that, my speaker is not working. The official HP support page supports only drivers for Windows 10

https://support.hp.com/us-en/drivers/hp-245-g7-notebook-pc/24381403

 

Reinstalling windows10 is not an option for me. kindly suggest what are the options I have. Can I download audio driver of a different HP laptop which is available for windows 11?

 

Is there anyone else facing the same issue and got this solved? 

 

Thanks in advance!

Reply
1 REPLY 1

‎06-28-2025 08:30 AM

HP Recommended

Hi:

 

The only suggestion I can offer would be to try the W11 Realtek audio driver from the HP 245 G8:

 

HP 245 G8 Notebook PC Software and Driver Details

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.