08-05-2020 03:41 PM
I ve tried every troubleshooting I found in the web and nothings works. The solution by "Wes" was the closest one I got, except for the fact that the Realtek High-Definition (HD) Audio Driver he mentions in the solution gives back an error sign saying it s not appropiatte for the OS system. Please Help!
08-05-2020 04:31 PM
Please do a clean install Audio software/driver, this should help.
(a) Download the following driver and save on your computer,
(b) Go to Device Manager, Sound to uninstall sound driver (Realtek) and reboot,
(c) Right click downloaded file and select Run as administrator,
(d) Reboot again.
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08-07-2020 10:12 AM
Please, if anyone else has another solution for my problem it will be welcomed. I tried everything, and not being able to use the internal speakers during video calls is takimg a toll on my work
Thanks a lot
08-07-2020 12:20 PM
This seemed to help. For Omen users with Bang and Olufesen you have the Omen Audio feature, this enables you to boost bass and change the audio curve and can make the sound sound a lot bit more oumphy and loud and from my limited testing has made has kept the audio steady. (I believe there is a similar program for non-omen products called HP Audio Control or something). However to do this you will need to check the "Enable Audio Enhancements" box in the Realtek Drivers. (P.S. this is NOT the removed Enhancements tab)
To find this simply right click on the sound icon on the bottom left
Click on sounds in the sub-menu
Choose playback in the next menu on the top then right click on your internal speakers,In my case Realtek (R) audio.
Go to properties and then click on the advanced menu and it should be at the bottom
I have all the latest possible drivers and bios installed from HP, as well as the latest windows update, however I don't know if that effects anything. If you have any questions about my driver configuration or anything else please don't hesitate to ask.