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02-27-2021 09:51 AM
I have volunteered to help refurbish a Spectre XT laptop for donation to a school support program. i replaced the hard drive and installed Windows 10 home edition. Here is what the device manager reports
Also no speaker or sound device
I have tried all the suggestions I found listed on any forum including reinstalling IDT Drivers for Windows 10 and 8.1 and a bunch of other drivers none of which have solved the problem. This laptop has Beats Audio speakers but are not detected. Spectra XT drivers for windows 10 do not show sound drivers. Any suggestions would be appreciated.
03-02-2021 11:35 AM - edited 03-02-2021 11:36 AM
Hi@PCA7575, Welcome to the HP Support Community!
Request you to follow the below troubleshooting steps Audio issue
1.Updating the BIOS & Windows updated
2.Click on the link download: https://ftp.hp.com/pub/softpaq/sp92501-93000/sp92632.exe
Hope this helps! Keep me posted.
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