• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎08-09-2024 03:19 AM

HP Recommended
Product: HP EliteBook 840 G7 Notebook PC
Operating System: Microsoft Windows 11

Hello everyone, 

I haven't really used my HP Elitebook 840 G7 in over a year, and during this period, the few times that I used it I noticed that the speakers dont emit any sound. Now I need to use my laptop more and I want to fix the issue. I have used all the onboard test and it tells me that everything is fine, I installed all the updates, both from the HP Support System and from the Windows 11 OS, restarted the computer, but still no sound. I suspect it's a software/driver issue because as far as I can remember I never damaged my laptop, especially not the speakers. I would greatly appreciate your help, thank you in advance,

Hans

1 person had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.