Create an account on the HP Community to personalize your profile and ask a question
07-05-2019 05:58 PM
My left and right speakers do not work for separate reasons.
My right speaker stopped working in 2016.
My left speaker's sound recently became granulated and distorted beyond recognition, after a thermal shutdown occurred. I have updated and re-installed all drivers and ran the audio troubleshooter, which detects audio to be fully operational. I suspect this is a hardware issue.
If so, I would like help and advice on potentially replacing my speakers.
Product Number: K6C17AV
07-06-2019 01:36 AM
Sound driver on its support page is too old
Please download and install the following Realtek High-Definition (HD) Audio Driver:
Hope this helps.
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Didn't find what you were looking for? Ask the community