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‎09-29-2020 06:51 AM

HP Recommended
Product: HP Spectre x360-15t (df100 CTO)
Operating System: Microsoft Windows 10 (64-bit)

Hi, my Spectre x360 notebook has unbalanced audio.  The right side speaker is a lot louder than the left.  I have to reduce the speaker level of the right speaker to around 60% to get them to have the same volume, but then the combined volume becomes too low.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-29-2020 11:30 PM

HP Recommended

Found the solution to mine.  Reinstalling audio device drivers didn't work but the "hard reset" recommended on this thread fixed it.

https://h30434.www3.hp.com/t5/Notebook-Audio/HP-laptop-right-side-speaker-quieter-than-left-speaker/...

View solution in original post

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2 REPLIES 2

‎09-29-2020 07:24 AM

HP Recommended

Just to add info -- I downloaded and tried to install the latest Realtek audio driver from this site:

https://support.hp.com/us-en/drivers/selfservice/hp-spectre-15-df1000-x360-convertible-pc-series/260...

RobbyVillabona_2-1601385787363.png

 

 

 

I used the install manager.  Installation was successful but when I checked the device driver version it was still the old version installed.

 

RobbyVillabona_0-1601385527829.png

 

Should I just manually Uninstall the current device driver and manually install the new one?  Another thread which did the same on an older Spectre model seemed to have worsened the problem.

Was this reply helpful? Yes No

‎09-29-2020 11:30 PM

HP Recommended

Found the solution to mine.  Reinstalling audio device drivers didn't work but the "hard reset" recommended on this thread fixed it.

https://h30434.www3.hp.com/t5/Notebook-Audio/HP-laptop-right-side-speaker-quieter-than-left-speaker/...

Was this reply helpful? Yes No
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