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KayKae
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Solved!

Static sounds from speakers HP Envy x360

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HP Envy x360
Microsoft Windows 10 (64-bit)

For the last few weeks, I've been experiencing some static and crackling sounds coming from my laptop speakers. It doesn't do it when its muted. It also doesn't do it when I use headphones. Only through the laptop speakers. I have checked and all drivers are updated. Just not sure what to do now. Thanks!

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banhien
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@KayKae 

 

What is your HP Envy x360 ? Please download and do a CLEAN install the following Realtek Audio software

 

    https://ftp.hp.com/pub/softpaq/sp97001-97500/sp97080.exe 

 

If no luck, please post back EXACTLY what is the model/product of your HP Envy x360.

 

Regards.

BH
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banhien
Level 19
Level 19
94,749 93,406 12,274 26,105
Message 2 of 4
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HP Recommended

@KayKae 

 

What is your HP Envy x360 ? Please download and do a CLEAN install the following Realtek Audio software

 

    https://ftp.hp.com/pub/softpaq/sp97001-97500/sp97080.exe 

 

If no luck, please post back EXACTLY what is the model/product of your HP Envy x360.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>

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KayKae
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Hello! Thank you very much for your response. Unfortunately that link doesn't work. I can try and search up the install though. And I guess the full model of this laptop is called HP Envy x360 Convertible 15m-cn0xxx

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KayKae
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So I uninstalled and reinstalled the audio software and that seems to have fixed the issue. Thanks very much Banhien!

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