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HP Recommended
HP PAVILLION 15
Microsoft Windows 10 (64-bit)

I accidentally uninstalled the B&O software just after I set up this laptop. i have tried all suggested methods found on here to retrieve the software but they have all failed.

Is there a way to reinstall this software or is my only option to set my laptop back to a factory reset?

I'm pretty sure a factory reset wont be necessary.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Reset notebook and B&O is now back.

View solution in original post

13 REPLIES 13
HP Recommended

Hello

[start]
This is an automatic response
in order to avoid writing the same thing each time

Some elements may therefore not apply to you 
To be able to answer you effectively, we need some information

 

we need the exact model of your computer, and the product number
To find it follow this
for a desktop computer

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support
and for a laptop
HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

Give the full name with the product number P / N


this is not a model:
HP Desktop M01-F1xxx
the requested product number must look like this
Product Number: 9EE50AA # ABA
the model corresponding to this number will therefore be
HP Desktop - M01-F1033wb

Give the full version of windows

for windows 10 type winver in the search box
if you give the best information
your problem could have a solution more quickly (depending on the difficulty, of course)
Learn how to use the Community

 

Advice for asking the "Very Best Question"

 

First-Time-Here-Learn-How-to-Post-and-More

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

Product number 321B8EA#ABU 

Running Windows 10 Home.

HP Recommended

HP GAMING LAPTOP 15-ec1086nw

product number  37h90ea#akd

windows 10 home

HP Recommended

Realtek High-Definition (HD) Audio Driver

6.0.9018.1 Rev.F51.7 MBAug 4, 2021Download

 

have you tried the download and installation?

if available just in case, no need to use factory recovery:

Using HP Recovery Manager to restore software and drivers in Windows 10

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Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
HP Recommended

Updated driver from link you posted and rebooted but still B&O is missing.

HP Recommended

Does the audio driver work?
is it properly installed?
what are you missing is the audio control panel, or something else?
say more!

--------------------------------------------- Signature ---------------------------------------------
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Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
HP Recommended

Audio works fine but my daughter uninstalled the B&O app I’m error. I would just like to get the app back on my start menu where she uninstalled it from.

HP Recommended

check this

https://h30434.www3.hp.com/t5/Desktop-Knowledge-Base/Audio-control/ta-p/8133392

if no way see my previous answer

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
HP Recommended

B&O_LI.jpg

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