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HP Recommended
HP Pavilion Laptop 15-eh0000nl
Hello everybody
I just bought the laptop in question and I immediately found a problem that after reading many forums, I still haven't found the solution, I hope you can help me.
The f6/f7 keys that adjust the volume don't work.
The fn key is enabled by bios and all drivers are up to date.
I don't know what to do anymore.
Hoping for some help, hello to all.
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Good morning,
thanks for your kind reply.
Luckily I have already solved the problem by applying the second solution of the tutorial https://www.youtube.com/watch?v=ngSLKrj4bYE&list=LL&index=31
Thanks again for your interest.
Gianfranco

View solution in original post

2 REPLIES 2
HP Recommended

Hi @Romolo_1963,

 

Welcome to HP Support Community. 

Thank you for posting your query. I will be glad to help you.

 

To understand the issue and help you, please get back to me with the details listed below:

- Exact model number of your HP Product (if you need help, click here for information on how to find your model number model).

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

- Let me know the version of the operating system installed on the computer 

Take care and have a good day. 
 

Treeko
HP Support


I am an HP Employee

HP Recommended

Good morning,
thanks for your kind reply.
Luckily I have already solved the problem by applying the second solution of the tutorial https://www.youtube.com/watch?v=ngSLKrj4bYE&list=LL&index=31
Thanks again for your interest.
Gianfranco

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.