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BaasChristo1
New member
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Message 1 of 2
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Windows 10 multimedia audio controller for HP 15-dw3026ni

HP Recommended
HP Laptop PC 15-dw3000 (1A3Y1AV)
Microsoft Windows 10 (64-bit)

Good day.

I installed W10 on my new laptop, because our software does not work on W11.

Unfortunately I cannot find a driver for the Multimedia device, thus I do not have audio.

Can somebody please point me in the right direction.

Regards,

Chris.

1 REPLY 1
ub6424
Level 9
3,782 3,764 213 360
Message 2 of 2
Flag Post
HP Recommended

Hello @BaasChristo1 

 

(1) Update BIOS

HP Notebook System BIOS Update (Intel Processors)

F.54 Rev.A53.7 MBJun 3, 2022Download

 

(2) Update audio

Realtek High-Definition (HD) Audio Driver - Tiger Lake

6.0.9254.1 Rev.A406.8 MBMar 23, 2022Download

 

(3) Reboot and Test again ...

 

best regards

---

Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

Do this on the post I wrote that helped solve it.

Thank you very much

             ⌨️

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