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‎06-16-2026 03:12 PM

HP Recommended

I have had my windows 11 system for six months. It was new when purchased. There is now a systematic "kerplunk" constantly. does anyone know how to stop in?

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1 REPLY 1

‎06-17-2026 10:41 AM

HP Recommended

That indicates a possible problem with the USB ports.  If windows does not recognize a device on the USB port it tries periodically and every time it tries there is a type of "beep" that sounds out indicating an error.

 

Look in the device manager and when you hear the "Kerplunk" see if an error is displayed momentarily in the device manager.

 

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