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HP Recommended
hp pavillion 15 notebook (core i3)
Microsoft Windows 10 (64-bit)

i am updated to windows 10.when i used to play music as i done before i am unable to find beats audio control panel which i was used in windows 8.1.help me to solve the problem

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@meur

 

Please try

 

   https://ftp.hp.com/pub/softpaq/sp72001-72500/sp72139.exe

 

or newer

 

    https://ftp.hp.com/pub/softpaq/sp81001-81500/sp81305.exe

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

3 REPLIES 3
HP Recommended

@meur

 

What is your HP Pavilion 15 i3 ? Please use the following instructions to find out the model/product of your machine:

  http://support.hp.com/us-en/document/c00033108

  Please do NOT post its Serial number (s/n).

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended
model no:15-p027TX P/N:J2C46PA#ACJ
HP Recommended

@meur

 

Please try

 

   https://ftp.hp.com/pub/softpaq/sp72001-72500/sp72139.exe

 

or newer

 

    https://ftp.hp.com/pub/softpaq/sp81001-81500/sp81305.exe

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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