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- HP Community
- Notebooks
- Notebook Audio
- Re: bluetooth audio

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08-29-2024 03:19 AM
Hi @hi0071 ,
Welcome to the HP Support Community.
I'd be glad to help you!
I understand that you are having issues with the Bluetooth.
To be able to answer you effectively, we need some information.
May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.
Nal_NR-
HP Community Moderator
09-12-2024 03:15 AM
Same problem here.
And I think this is a dupplicate of
Bluetooth Audio - HP Support Community - 9144563
Hope you find a solution.
09-24-2024 12:37 AM
I bought this USB BT dongle for about 5€ in Alibaba store:
Kebidiu Electronic Store - LJW000383
Then I disabled the Qualcomm FastConnect 6900 Bluetooth Adapter.
And windows detected the new one as Realtek Bluetooth 5.4 Adapter.
And it works like a charm!!