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when i connect my device to ear buds then after sometime the audio is not coming clearly and also i doesnt commnunicate using the earpods

3 REPLIES 3
HP Recommended

Hi @hi0071 ,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

I understand that you are having issues with the Bluetooth.

 

To be able to answer you effectively, we need some information.

 

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Nal_NR-
HP Community Moderator



HP Recommended

Same problem here.

 

And I think this is a dupplicate of

Bluetooth Audio - HP Support Community - 9144563

 

Hope you find a solution.

HP Recommended

I bought this USB BT dongle for about 5€ in Alibaba store:

 

Kebidiu Electronic Store - LJW000383

 

Then I disabled the Qualcomm FastConnect 6900 Bluetooth Adapter.

 

And windows detected the new one as Realtek Bluetooth 5.4 Adapter.

 

And it works like a charm!!

 

 

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